Promises & Policies

Our clients happiness is our number one concern. If for any reason, you require any tweeks to your service we will be happy to do so free of charge, so long as we are notified within 7 days of the service. 

As stated on our price list, colour prices can vary depending on the service & hair. If you have concerns about the cost, please bring them up in during your consult. 

As we are quite busy and your appointment time is reserved for you, please respectfully give us 48 hours notice of a cancellation or there will be a 100% charge for the missed appointment. 

If you are booking parties of 3 or more people, we require your credit card on file. As per the above policy, there will be a 50% charge on your credit card if we do not receive 24 hours notice of cancellation. 

All bridal parties are subject to a 50% non-refundable deposit when booking their party. The booking is not firm until that payment is received.

Bridal Parties cannot be booked on our online booking system.

All services include a wash, blow dry and finishing. Prices will not be altered if you decide you do not want one of the above.

Please arrive on time for your appointment to ensure full service. If you are late, you may not get the full benefit of your service or we may have to reschedule your appointment.

Prices are subject to change.

All prices are before tax.

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